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Litigation Handler (Recoveries)

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Salary icon £30,231 - £35,231 per annum
Location icon Liverpool , Merseyside

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We are seeking a highly-motivated, persuasive professional with effective communication skills to join our successful and established Recoveries Team as a Litigation Handler.

Reporting to the Recoveries Lead, you will be responsible for proactively managing a portfolio of cases suitable for recovery by litigation through to settlement. You will be the key link between Panel Lawyers and the business.

Role: Litigation Handler

Location: Liverpool with hybrid working available

Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm

Salary: £30231-35231 plus bonus potential

What you will be doing:

  • Triage incoming cases for litigation, only instructing Lawyers on value added cases.
  • Proactively managing a portfolio of litigated cases and cases suitable for recovery by litigation through to settlement.
  • Operate with a progressive approach to take individual claims strategies and the business forward.
  • Key link between Panel Lawyers and the business.
  • Ensure indemnity spend is minimized by commercial decision making.
  • Maximise recovery potential and achievement through applying a tactical approach to the portfolio.
  • Application of accurate reserves in line with company guidelines.
  • Apply strategic knowledge weighed against commercial decision making to either instruct Lawyers, deal in house or attempt settlement.
  • Manage a portfolio of litigated cases via virtual lawyer systems and prior to procedural junctures agreed by each business strategy.
  • Prompt and thorough indemnity, liability, recoverability and fraud investigations on all matters
  • Effective use of schedules to minimise hire duration and indemnity spend.
  • Assist with Ad-hoc tasks as the business needs dictate.


What we’re looking for:

  • Persuasive, strong and confident communicator with the ability to manage portfolios.
  • Strong practical knowledge of the Civil Procedure Rules.
  • Ability to use own initiative to explore all options to achieve the best outcome for the business.
  • A motivated self-starter with the ability to work well independently and as part of a team.

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)

  • Additional Buy & Sell Holidays
  • Company Sick Pay Scheme
  • Company Paid Maternity & Paternity Leave
  • Generous Company Pension Scheme
  • Perk Box Online & High Street vouchers and discounts
  • Fresh fruit Deliveries twice a week*
  • £250 Refer a friend bonus.
  • Cycle to work scheme.
  • Free eye test vouchers and a contribution towards the frames
  • Free self-development & qualifications via Magpie Learning
  • A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
  • Free Hot Drinks*
  • Regular Employment Engagement including ongoing competitions with fantastic prizes.
  • Charity fundraising events

*On selected sites

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey.

Application questions

The role is subject to a DBS and financial check, are you happy to proceed?
Do you have an active CCJ/IVA or have you been bankrupt within the last 6 years?

Reference: 51841971

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