Legal Lettings Support Officer

Position: Lettings Support Officer (Legal Sector)

Salary: up to £26,000 DOE

Contract: Permanent

Location: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on that

Working Shifts: 9am-5pm Monday to Friday, 37 hours p/w

Coventry Reed Specialist Recruitment are delighted to be representing a company within the properties sector

Our client are steadily growing and due to an internal promotion our client are in need of 1 x highly experienced customer service professionals, who ideally have lettings or property law knowledge, to help support our client’s members

Lettings Support Officer duties include:

• Answering queries via telephone and email, providing support or signposting legal & compliance queries from members (1st point of call)

• Log accurate data and member discussions on the CRM system.

• Promote/signpost FAQs factsheets and legislation & policy guidance to members.

• Help review and complete existing legal documents and templates.

• Escalate legal queries where applicable

• Keep up to date with property policies & legislations and the general property industry

Lettings Support Officer person specification:

Essential-

• Property or Property Law knowledge and experience

• Professional manner and communication skills

• Customer service experience

• Excellent listening and communication skill

• Proficient Microsoft Office.

• Ability to work under pressure/in a fast paced environment

• Eager to self-develop to continue being the expert in your field

Desirable

• Property or legal executive related qualification

• Experience and knowledge within Landlord & Tenant law

Our client offers:

• Onsite car park

• 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays)

Apply today and a Reed representative will guide you through the next steps of your application.

Interview process:

1st stage – Reed Interview

2nd stage – Face to face onsite, competency based questions

Property, properties, legal, compliance, law, lettings, rental, rent