Legal Administrator

• Job Type: Full-time
• Location: Southampton
• Salary: £23,000

We are seeking an Admin Assistant to provide comprehensive administrative support to our Fee Earners. The ideal candidate will be a key player in ensuring the smooth operation of our case management system and will be responsible for a variety of tasks including client contact, file administration, and general office duties.

• Utilise the Case Management system effectively for various administrative tasks such as opening and closing files, billing, and typing correspondence.
• Answer telephone calls promptly and professionally, taking detailed messages and providing assistance where possible.
• Attend to clients in reception and on the telephone for routine matters, such as making appointments or collecting documents.
• Identify billing opportunities monthly and liaise with Accounts regarding the payment of bills.
• Assist Fee Earners with file management, including setting up new files, filing, and archiving completed files.
• Ensure all post is dispatched on the same day it is typed and manage the collection and distribution of post within the office.
• Comply with all relevant professional obligations, the Solicitors’ Accounts Rules, and the Firm’s policies, including Money Laundering and Data Protection policies.
• Provide cover for other secretaries and assistants as needed and undertake any other administrative duties as requested.

• Experience in an administrative role, preferably within a legal or professional services environment.
• Familiarity with case management systems and general office software.
• Excellent telephone manner and client-facing skills.
• Strong organisational skills and the ability to manage multiple tasks efficiently.
• A proactive approach to identifying and resolving issues.
• Good team player with the ability to also work independently.
• Knowledge of the Solicitors Regulation Authority Codes of Conduct and Solicitors’ Accounts Rules is desirable.