Lease Compliance Co-Ordinator

Role Overview

The Lease Compliance Coordinator will support the Residential Management Team and wider department, ensuring that all administration duties are completed with the assistance of the Team Assistant.

Key Responsibilities

Residential Property Management Duties
• To be familiar with leases relating to the developments managed and be able to locate key information
• To be a point of contact for Information Pack requests from lessees’ solicitors
• To produce tenant statements for information packs
• To be the first point of contact when liaising with solicitors regarding conveyance/property queries and collating responses
• To raise invoices for sales packs and licences
• To be a point of contact when answering residents’ queries when selling their properties
• To ensure the receipting of Notices on completion
• To compile and issue Licenses, as required (e.g. Alterations, Subletting, Pet Consents)
• To maintain Sub-letting databases and send periodic reminders to tenants
• To maintain the WIP/SPIN sheet (to record all ad hoc fees)
• To send welcome letter to new leaseholders following purchase of property
• To conduct land registry searches
• To update accounting systems, including assigning leases on MRI and adding/ updating tenant details
• To produce template information packs for new properties
• To carry out Land Registry searches for the team

Shared Ownership Management Duties
• To be familiar with leases relating to the developments managed and be able to locate key information
• To be a point of contact for general enquiries, staircasing and re-sales requests and insurance claims
• To escalate staircasing and resales requests to appropriate third party service partners
• Upload and update policy documents to online resident portal
• To maintain records and assist in collation of information for client reporting.
• To send welcome letter to new leaseholders following purchase of property
• To calculate rent increases and issue rent notices

General Admin Duties
• Cover for Raising fee invoices
• Maintain a high level of professionalism when dealing with clients and colleagues
• Exercise confidentiality and discretion at all times

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time   

Key Skills

• Intermediate/Advanced Microsoft Office knowledge
• Excellent communicator
• Excellent time management skills
• Excellent attention to detail skills
• Good team player but also able to work on their own and use their own initiative
• Excellent organisational skills
• Ability to work under pressure 

Team Overview 

The team consists of 8 property managers, including 2 x Associate Directors as Team Leaders and overseen by a Director for the department. The client base ranges from institutional landlords, developers and smaller landlords that form part of a wider relationship with Savills. Additionally, we are supported in the team by a Placement student in each year and various other support structures and divisions, such as finance, health & safety and accounting. The team operate from our head office in Margaret Street however hybrid working is permitted.

Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.