L&D Executive - Early Talent - LMA

The Lloyd's Market Association (LMA) has a newly created vacancy within its industry leading and award winning LMA Academy team, reporting to the Head of LMA Academy. The role will encompass the facilitation of technical training designed to develop the skills and competence of our members' staff, with a specific focus on a new Early Talent Academy offering.

Through a broad range of learning opportunities, the LMA Academy actively enhances and equips the market's talent pool at all career levels. The Early Talent Academy will enable the successful technical development and knowledge acquisition for early talent entering the market. It will complement the early talent initiatives from Lloyd's and the London Market Group (LMG).

The early talent offerings will span across the five functional roles within the industry that our programmes cover, these being, underwriting, claims, finance, risk and actuarial, business operations and sustainability.

With every day in insurance being different, the LMA Academy plays a vital role in ensuring that the market continues learning and enhancing its technical knowledge.

You will bring your expertise to undertake a technical training needs analysis with our members to understand the requirements that exist and to subsequently design, develop and run appropriate early talent programmes to meet those. Training delivery will be conducted via trusted external partners that you will source and build relationships with.

Attendance at LMA Academy events in 2023 contributed to over 11,000 market learning hours. This comprised of 62 events attended by over 1,300 delegates across the Lloyd's managing agent community.

In addition to delivering programmes, 2023 included the launch of the LMA Sustainability Academy. This is a testament to the LMA's commitment to ensure the market is equipped to employ sustainable and responsible business practices.

Key accountabilities

• Establish and maintain a core curriculum of technical programmes for our members' early talent.
• Own the Early Talent Academy, taking responsibility for the scope, design, build and evaluation of one-off events and modular programmes within. This will include understanding training needs across our members', liaising with technical experts (internal) and external providers, where relevant, to design course content, ensure content is relevant and up to date and budgeted appropriately.
• Work in partnership with colleagues in the LMA, acting as an internal learning advisor to define training needs of our members and design content of core programmes to meet these needs.
• Act as a learning advisor with HR or Learning and Development contacts at managing agencies, being able to extract their organisational wide technical development needs and provide recommendations and strategic direction to the LMA Academy by offering solutions to meet the early talent needs of the market.
• Taking responsibility for supplier management to include sourcing suppliers, running RFP processes, negotiating contracts and rates, scheduling dates, advising individuals on the appropriateness of the programmes, making changes to programme content and schedules and managing day-today performance of suppliers / trainers.
• Gathering post training feedback and analysis to evaluate the impact of learning programmes and utilise this to drive improvements.
• Assess performance change and improved employee experience. Liaison with members to ensure learning is embedded in the workplace.
• Shape and drive social learning / digital learning by effectively using technology as to create innovative solutions.
• Budget responsibility for identified programmes - being able to negotiate services and maintain cost control whilst maximising impact ensuring accurate budget forecasts are submitted as part of the annual planning process.
• Responsible for maintaining the Learning Management System for identified events and programmes.
• Accountable for Accreditation of Early Talent Academy courses by external bodies.
• Ownership of the content of the Early Talent Academy website, working closely with the Communications team to create and distribute timely and relevant market communications and social media posts on upcoming Academy events.

Education and qualifications

• The role would suit individuals who are professionally qualified in HR. CIPD qualification desirable but not essential.

Experience

• Demonstrable experience within the early / emerging talent, early careers or graduate careers space.
• Strong L&D experience, ideally gained within an HR environment, with the ability to develop and deliver against a strategy.
• Experience of the design, build and delivery of engaging and impactful learning solutions.
• Proven experience of developing positive working relationships.
• Experience of traditional training methods with awareness in relation to modern techniques (e.g. gamification, mobile learning, online learning, on the job training, coaching and workshops).
• Having worked in a digital learning environment is desirable.
• Previous budget responsibility, including familiarity with analytics and MI would be advantageous, yet not essential.