L & D Administrator 12 month FTC £30K Beautiful St Pauls location

Our client, a National firm, based near St Pauls have a vacancy for a Learning and Development Administrator for a 12 month contract.

The role

The L&D Administrator is responsible for the provision of proactive and seamless administrative support for all L&D technical matters as outlined below.

The responsibilities

• Ensure all new joiners are sent their mandatory learning via the firm’s Learner Management System (LMS). Track, chase and escalate as appropriate new joiner learning through the LMS (in line with central L&D approach). Set up automatic chasers within the LMS, set up monthly reports and send on to appropriate groups (in line with central L&D approach). Upload internally developed training courses to LearnUpon and enrol relevant attendees. Work with third party suppliers to improve the useability of completion/non-completion reports. Obtain feedback from all mandatory training and make recommendations for the future. Work with the L&D Systems and Support Officer to ensure catalogue of content within LearnUpon remains fit for purpose, removing any out-of-date content. Maintain training matrix for new courses and map to competencies. Maintain diary invites for training throughout the year (30+ courses). Monitoring completion of training requirements identified within the PAD process. Using training lists, compare attendance of mandatory courses (outside LearnUpon e.g., Mercia, tax courses) and chase individuals who have not completed training and escalation appropriately. Maintain diary invites for training throughout the year (30+ courses).
• Work with people operations to maintain/obtain lists of who needs to complete CPD courses (audit qualified, specialist categories), tagging people where necessary and keeping specialism lists up to date. Provide statistical information regarding the above as well as managing appropriate chasing and escalation where required. Admin to be determined around new CPD regulations including identifying ICAEW members and ensuring minimum requirements met, maintaining records to demonstrate CPD as verifiable, monitoring completion of mandatory ethics content. Technical communications Co-ordinate all communications coming from the technical teams, for the intranet and other appropriate mediums.

Ad hoc

• Manage the Learning and Development inbox. Organise meetings and complete minutes for the technical training teams and proactively take actions forward. Keep the L&D calendar up to date with learning to feed into the wider L&D plans. Other admin surrounding training courses such as room bookings, obtaining training material from suppliers etc.

• Invoice processing on an ad hoc basis.

The team offers a friendly and supportive working environment. It is a very busy department where confidentiality, personality and a proactive approach is essential.

To secure this role you will need to possess the following:

• Experience within a professional services environment Experience of working within a range processes, procedures and systems, typically gained through a period of specialised training within a professional services environment. May hold relevant qualification or be working towards an appropriate qualification. Good computer literacy and understanding of relevant software. Keeps up to date on all required training such as information security. Ability to work to specified standards, service levels and timeframes. Ability to communicate effectively with others and build strong working relationships. Maybe required to influence using technical knowledge. Holds self and others accountable to meet commitments. Accepts responsibility for own work. Plans and prioritises work to meet commitments aligned with organizational goals and aligns own work with relevant workgroups. Makes good and timely decisions that keep the Firm moving forward. Manages issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise. Builds partnerships and works collaboratively with others to meet shared objectives.

Salary is circa £30K and the role is for a 12 month fixed term contract. Hybrid working offered.