Key Account Executive Food Manufacturing

Job Title: Key Account Executive (Food Manufacturing)

Location: Rochester

Salary: £28,000 –  £33,000

Hours: Monday – Friday 9am-5pm

Duties and responsibilities:

• Build and maintain strong relationships with key clients, understanding their needs, goals, and preferences.
• Serve as the main point of contact for key clients, addressing their enquiries and concerns promptly.
• Coordinate and manage client orders and projects, ensuring timely delivery and quality assurance.
• Work closely with production, logistics, and quality control teams to meet client expectations.
• Keep clients informed about the progress of their projects, including updates on manufacturing, quality control, and delivery schedules.
• Proactively communicate any potential issues and offer solutions.
• Maintain accurate records of client interactions, orders, and project details.
• Generate regular reports to track key account performance and identify areas for improvement.
• Address any issues or concerns raised by clients, working with internal teams to find effective solutions.

Qualifications:

• Proven experience in key account management or customer service within the FMCG/Food/Drinks industry is preferred
• Strong communication and interpersonal skills.

If you are looking to join a stable, yet growing business where you can be a pivotal part in the businesses success and be in line for market leading progression and regular salary increases, then this could be the opportunity for you.