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Key Account Co-ordinator

Key Account Co-ordinator

Posted 19 March by Pertemps Loughborough
Easy Apply Ended
My Client based in Loughborough is looking for a dynamic and confident person to join their National Accounts team as a Key Account Co-ordinator.

Loughborough based - Monday to Friday 08:30 - 17:00.

As a Key Account Co-ordinator you will be accountable for :
  • Managing the performance of major accounts
  • Attending client facing meetings
  • Identify opportunities to enhance the service delivery
  • Ensuring the CRM systems are up to date
  • Ensure Performance metrics are met
  • Accurate invoicing
  • Monitoring numerous customer specific inboxes
  • Maintaining customer web based portals
  • Uploading of worksheets and/or complaints
  • Resolving queries and/or complaints
  • Be point of escalation for own accounts

Successful candidate must be :
  • Passionate about their role
  • Enjoy interactions with clients
  • Driven to improve customer service levels
  • Be able to multi task
  • Be friendly and approachable
  • Tackle issues with a positive attitude

Please submit your CV / Call ask for Michelle or send your CV directly to

Reference: 52342850

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