IT Support Manager

IT Support Manager

Law Firm - Birmingham

Are you a Senior IT Analyst or IT Support Manager looking for a new challenge?

Have you got experience of working for a law firm?

In this exciting IT Support Manager role working for a prestigious law firm, you will be responsible for building up and managing a team as well as providing hands on technical support.

Working in a progressive and encouraging environment, you will be overseeing the day to day activities of the service desk function whilst working closely with 3rd parties and stakeholders.

This role will enable you to work from home 1-2 days per week, giving you that all important work/life balance!

Your skills:

• You will have experience of leading and mentoring a service desk / desktop team in a previous role
• The client will look at a senior support analyst stepping up into a team leading role
• You will have experience of working in a law firm and good knowledge of legal specific applications e.g. iManage, Filesite, Worksite etc

Your responsibilities:

In this technical hands on managerial position, you will provide 1st and 2nd line support for the following:

• iManage DMS
• Office 365
• Windows 10
• Azure AD
• Hardware

Some travel will be required to other offices in the UK - expenses paid!

If this sounds of interest, hit APPLY now!