IT Helpdesk Support Advisor
Summer project
29th of April - 28th of July
Quality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project.
This person would need a mix of technical knowledge and the ability to communicate with users of all differently abilities who are remote working. This person needs to be very customer focussed and would need a calming and patient manner.
The Shifts
Five-day rota across 7 Days. One of these days will be either Saturday or Sunday every week. The shifts pattern varies slightly each week.
Weekday shift one - The earliest start would be 08 00 and the latest finish would be 17 00 (you will be required to work a shift within these hours)
Weekday shift two - The earliest start would be 11 30 and the latest finish would be 21 00 (you will be required to work a shift within these hours)
Weekend - The earliest start 09 00 and latest finish is 16 30
The successful candidate
- Excellent communication and note taking skills.
- A great technical knowledge and the ability to ask the right questions to diagnose issues.
- Great accuracy, patient and methodical.
- Great team player and the ability to remain calm under pressure.
- To show a methodical and accurate approach to gathering facts, evidence and make conclusions.
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 4th year running!).
Please note due to volume of applications you will only be contacted if we are progressing your application.
Reference: 52302114
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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