Internal Sales

Hayley Group Limited has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced Rail team based at our Oldbury branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

Hayley Group is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

About the role:

As our Internal Sales, you will assist in projecting a professional company image through telephone and email interactions; by undertaking a multi-tasking role which encompasses customer communications (in-bound and out-bound); promotion and profitable sale of goods across the product range; providing supply chain solutions to customer requirements. MRO, PPE, Tool’s & Consumables would be desirable, but not essential.

Working hours: 40 hours per week Monday to Friday 

Key responsibilities as our Internal Sales will include:

• Achieve profitable sale of goods across the product range, up-selling as appropriate.
• Research and source solutions using the internet and the Hayley Group bespoke IT package.
• Undertake ad-hoc purchasing tasks, including placing orders, booking in products and raising customer invoices.
• Receive and process incoming customer enquiries by phone and email. 
• Create quotations and sales orders. 
• Liaise, engage, and communicate with other departments and divisions within the Group. 
• Manage and maintain existing accounts and helping to further develop any new potential business. 
• Build rapport with customers, establishing credibility when providing on site stock replenishment.

Skills & Attributes we're looking for in our Internal Sales:

• Experience of dealing with MRO products would be advantageous, however is not essential. 
• Desire to succeed in a sales environment.
• Customer-focused and driven to provide consistently high levels of service. 
• Enthusiastic, keen and willing to learn. 
• Proficient in basic computer applications. 
• Strong level of communication and numerical skills. 
• Margin-aware, flexible and a team player.
• Relevant product knowledge of engineering consumables/MRO products is desirable.

Benefits:

• Included in the company's bonus scheme. 
• From 23 days annual leave (plus public/bank holidays) increased with length of service.
• In-house training provided through Hayley Inspire.
• Company pension (if eligible).
• Free Death in Service cover (x2 salary).
• Invitation to healthcare scheme.
• Wellness programmes.
• Uniform and PPE provided.
• Excellent opportunities available.

Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Internal Sales - we'd like to hear from you!