Internal Sales (Key Accounts)

Freightserve recruitment are looking for a Internal Sales person. The company is a well established Freight Forwarder based in the Manchester area.

Indoor Sales is focussed on acquisition and developing a customer portfolio including opportunities, prospects and accounts. Effectively spending 70% of the time on selling and 30% on supporting tasks such as network quotes, participate in tenders and other related tasks.

Inside Sales Business Development tasks

- Gain new customers and business

o Monitor and maintain existing customers and get additional orders in the pipeline.

o Proactively contacting the existing clients to maximise business potential.

o Actively seeks out and develops new customers.

o Processing new leads provided by Operations Team.

o Generate new sales leads and opportunities

o Acquisition and developing own customer portfolio

- Provide consistent interaction with existing customers.

- Ensures company products, services, rates, pertinent policies and operational changes are communicated to customers on a timely basis

- Maintain and builds account relationships.

- Maximising the gross profit by negotiating with the supplier base.

- Extensive client liaison and negotiation.

- Represents the Company at industry trade shows and conferences.

Inside Sales other tasks

- Manage the day to day client meetings and support the promotion

- Maintains all information about customers, including all contact information and call reports, accurately and timely in CRM (Salesforce).

- Managing the jobs from quotation stage to booking in line with the client expectations and communicating effectively any service issues.

- Manage and follow-up on network quotes.

- Internal liaison with the operations team assisting with quotations and service information.

- Support and be involved in tenders

- Prepare monthly (activity) reports

- Assist in obtaining credit information and perform collecting activities as required. - Issuing and implementing customer specific SOP’s for origin and destination offices

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.