Internal Business Development Manager

Internal Business Development Manager

Middleby UK is based in Wigan and is part of the USA-based Middleby Corporation. Middleby UK import Commercial Kitchen Equipment which designed and manufactured by other businesses within the Middleby Corporation to be sold into the UK market. Our product range is prominent in many national chains around the UK.

We are seeking an Internal Business Development Manager; this is a brand new role with the aim to develop new business nationwide by connecting with non-trading or lapsed customers. This is a great opportunity for someone at the early stages of their career in sales.

Key Areas of Responsibility

• To connect with, develop and generate new business nationwide with non-trading and lapsed accounts.
• Bring on new non-spending customers and develop spend to £10K+ before passing the account onto the areas external BDM.
• To update and maintain Middleby UK’s customers database, ensuring contact details are correct and kept up to date across all accounts.
• Keep abreast with products, market conditions and competitive activities, advertising and promotional trends through research, reading professional publications and developing and maintaining personal networks.
• Supply management with oral and written reports on customer needs, problems, interests, competitor activities, and potential for new products.
• Work effectively with the internal sales team, external colleagues and partners, developing new business ideas.
• Work effectively with the Marketing department to develop consistent lead generation, new business ideas and opportunities.
• Expedite and support the resolution of customer problems and complaints.
• Ensuring that company policies and procedures are always followed.
• Work flexibly as a full team member by covering for holidays and absence, by role re-allocation and carrying out any other duties, which may reasonably be requested of the role when required.

Qualifications, Knowledge, Skills, Experience

• Successful sales track record preferably in the commercial catering equipment Industry.
• Experience and knowledge of distributor selling.
• Proactive approach and able make decisions and to take appropriate actions, in line with agreed policy and objectives, with minimal reference to the Sales and Marketing Director.
• Computer literate, specifically Microsoft Office, able to use spreadsheet formulae and calculations to produce accurate and articulate meeting and visit reports, commercially orientated reports and correspondence.
• High level organisational and time management skills and the ability to pragmatically assess and manage priorities.
• Excellent communication and interpersonal skills with the ability to deal professionally and empathetically with all clients, internal and external stakeholders.
• The ability to assess customer demand commercially, alongside cost implications and to negotiate skilfully, and confidently.
• A high level of attention to detail in order to ensure accuracy, monitor results.
• Probing and enquiring mind in order to be able to explore options and fully and properly develop business opportunities and ideas.