Internal Account Manager

Internal Account Manager, Lemington

Salary £22,672 + excellent monthly bonus

Hybrid working

Talent84 is delighted to once again be supporting our award-winning fintech client with their search for an Internal Account Manager to join their busy in-house sales department. The successful candidate will act as first point of contact for all prospective clients; providing excellent product knowledge, building rapport and ultimately converting enquiries into accounts. If you are an experienced customer service or salesperson looking for a new challenge, we’d love to hear from you. Alternatively, if you are bright and confident graduate looking for your first exciting role, we’d love to hear from you too!

Responsibilities

• Create and manage clients accounts across diverse technology
• Support clients across multiple channels (email, phone, secure messaging)
• Use excellent product knowledge to recommend to direct potential clients to best product
• Book appointment for advisers
• Accurately record all progress and follow up leads timely
• Build long lasting relationships with clients
• Work collaboratively with wider organisation

Key Criteria

• Proven experience in a client facing customer service or sales role (ideally 12months+)
• Ambitious and passionate about career progression
• Confident and inquisitive telephone manner
• Eagerness to learn new skills and be coached by senior members of the team
• Tech-savvy and able to learn multiple technologies