Intensive Family Support Team Manager

The starting salary for this position is £50,047 per annum based on a 36-hour working week.

In Surrey we believe that every child should have the opportunity to reach their full potential and that children are best supported to grow and achieve within their own families. By working together, we are developing flexible services which are responsive to children's and families' needs, providing the right level of help at the right time.

We now have a fantastic opportunity to join our new Intensive Family Support Service (IFSS)!

We are proud of our commitment to families in Surrey and excited to be developing more opportunities to help and support children in local communities. We are now looking for Team Managers to lead our North East quadrant team based out of Walton On Thames and our South East team based out of Reigate - working across the county as required.

Rewards and Benefits

• 26 days' holiday, rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team

The Intensive Family Support Service (IFSS) provides intensive early help to whole families who have interconnecting needs.

IFFS teams work closely with social work colleagues and jointly with a broad range of local community partners, so families can receive help that is meaningful to them, and early enough to avoid the need for statutory interventions. We want to maximise these partnership opportunities and work together with families to enable better outcomes for children, as per the national Supporting Families Outcomes Framework.

We are welcoming applications from people local to Surrey and our surrounding borders with a broad range of experience to create multi-skilled teams that can engage with diverse families. Full training will be provided, so if you are interested in this type of work and are committed to supporting families locally - we would be pleased to hear from you.

About the Role

We are seeking someone who can lead with purpose and make a positive impact!

As a Team Manager you will oversee the day-to-day operations of an IFSS quadrant team of skilled practitioners. The team comprises two Senior Family Intervention Workers and up to six Family Intervention Workers. Your focus will be on ensuring your team feels equipped, supported and motivated, fostering a positive team culture with a commitment to excellent practices. Managing the operational effectiveness of the team will include allocating and prioritising work, and ensuring that case records, assessments and plans for all children and families are maintained in line with practice standards and policy. Regular case work supervision and audit will be conducted to improve outcomes for children, young people, and families.

In this role you'll develop local partnerships including with police, health, education, housing, employment and benefits, leisure, mental health services and a wide range of local groups from the Voluntary Sector; actively seeking opportunities to support families collaboratively within their communities. Your goal will be to contribute to the creation of a cohesive model of early help, always prioritising the needs of the family and offering support to colleagues when needed. Working collaboratively with our partners you will provide effective and efficient services within budget and on time with an emphasis on facilitating relevant support services and identifying and addressing problems early to prevent escalation.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Deep understanding of relevant legislation and practice standards in relation to working with children and families
• Ability to manage budgets in accordance with financial pressures
• Proven written and verbal communication and interpersonal skills with good negotiation and influencing skills
• High level of problem-solving skills with the capacity to devise and implement innovative solutions
• Demonstrable experience in successfully recruiting, managing, coaching and developing staff
• Willingness and ability to travel extensively around your geographical quadrant area and the wider County as required.

The application process for this position will consist of 6 questions related to your experience and understanding of the role together with a request to upload your CV. Please note, you are not required to submit a personal statement.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on Friday 5th April with in-person interviews planned for Tuesday 16th April.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.