Income and Contract Assistant

Income and Contracts Assistant

12 Months Fixed Term Contract, Full Time

SYHA delivers various supported employment programs funded by the NHS, AEB, UK-SPF. Our employment programmes are delivered across the Sheffield City Region and are based on the Individual Placement and Support (IPS) model.

These programs involve working in an integrated way with health and employment partners, including GPs, NHS mental health services, local employers and DWP.

Can you add relevant skills and experience to our Good Work Employment Services based in Sheffield City Centre?

We have an exciting opportunity for an individual to join our Good Work team as an Income and Contracts Assistant. As part of the current Administration team, you will work at least half of your time in our city centre office, with the opportunity to work from home too. You will provide administrative and finance support across SYHA’s Work and Wellbeing services. We get to work quickly, and you will too, with an excellent benefits package and on the job training.

For our perfect candidate we are offering a flexible role, working in a caring and friendly team.

Who you are:

We are looking for someone who enjoys working in a fast-paced team within an office environment. Our successful candidate will meet the criteria below:

• Have strong organisation skills and be able to manage their workload effectively
• Be able to demonstrate skills with exceptional attention to detail and accuracy
• Be committed to equality and diversity
• Have excellent IT skills including spread sheet management (Microsoft Office 365 and Customer Databases; we use Inform/Salesforce) and be able to record information accurately
• Have a friendly telephone manner and be able to communicate with a diverse range of people with ease

More about the role:

You will be expected to:

• Provide administrative support to the Work and Wellbeing services
• Be the first point of contact for customer referrals as well as being responsible for answering customer queries over the phone such as booking initial appointments or signposting for support
• Help to collect, record and audit evidence of customer progress and outcomes
• Support the team to meet regulatory requirements and help prepare for compliance audits
• Support the team with internal and external data reporting
• Report and process financial transactions on behalf of the department

Job Description

• Starting Salary: £21,528 per annum
• Working Hours: 37 hours worked flexibly across the week
• Generous holiday entitlement - 27 days annual leave, statutory bank holidays, plus an additional 4 SYHA days
• Flexible working options including Flexi Time, Condensed Hours, Part Time
• Excellent benefits including an employee discount scheme, which offers cash back and shopping discounts
• Westfield Health (employer paid)
• Pension contribution
• Access to a wide range of programmes to train and develop you

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace, and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

Closing Date: Midnight 08.04.2024

Interview Date: 18.04.2024