Income Administration Officer / Finance Administrator

Income Administration Officer / Finance Administrator who is organised, methodical and numerical, with excellent knowledge of Microsoft Office including Word and Excel, with some finance related experience, including undertaking reconciliations, is required for a well-established housing provider based in Bridgewater, Somerset.

Please note that this position is not based within a Finance Department.

SALARY: £28,770 - £30,296 pro rata / £17,106 - £18,013 Actual Salary (dependent on experience) + Generous Benefits

LOCATION:Hybrid Working split between working from home and the office in Bridgewater, Somerset

JOB TYPE:Part-Time, Permanent

WORKING HOURS: 22 hours per week

APPLICATION PROCESS:You will need to complete an Application Form which we will email through with the Recruitment Pack once you’ve applied via this site. Please keep an eye out for our email.

JOB OVERVIEW

We have a fantastic new job opportunity for an Income Administration Officer / Finance Administratorwho is organised, methodical and numerical, with excellent knowledge of Microsoft Office including Word and Excel, with some finance related experience, including undertaking reconciliations.

Working as the Income Administration Officer / Finance Administrator you will provide an effective income management administrative function in order to maximise income.

As the Income Administration Officer / Finance Administrator you will ensure the administration of rent arrears and sundry debtors is effective and operated with appropriate controls. You will provide customer focussed services to deal with rent and service charge queries.

The successful candidate will be joining an award-winning organisation committed to colleague engagement, where every colleague is valued and heard.

The organisation can offer you excellent professional development, training, and support to enable you to achieve your full potential.

If this role excites you and you are keen to join a small but passionate team of people working for customers and at a leading Arm’s Length Management Organisation (ALMO) then the company look forward to hearing from you.

DUTIES

Some of the duties as the Income Administration Officer / Finance Administrator include:

• Respond to low level day to day tenant queries regarding rent arrears, recharges, and relevant payment methods

• Process for authorisation rent refunds for current and former tenants

• Process and action for authorisation write-off of former tenant arrears

• Raise debtor accounts within the SDC Finance system and issue reminders as appropriate

• Ensure sundry debtor accounts are raised, recovery action is taken, and any write offs conform to policy

• Action debtor write offs once approved by Director Finance & Performance

• Complete monthly reporting of debtor statistics

• Deal with all enquiries relating to debts and ensure that responses are provided as necessary

• Complete all rent or service charge administration requests within target

• Reconciliation of control accounts and unposted transactions

• Raise Purchase Orders for goods and services on behalf of Income Team Leader

• Manage all BACS (Direct Debit) processes

• Quality check Direct Debit profiles and recalculate as required

• Provide admin support to Income Officers to include Universal Credit rent verifications and downloading Alternative Payment Arrangement statements

• Identify and support the management of risks associated with the income service

CANDIDATE REQUIREMENTS

• You will need to be organised, methodical & numerical and be calm under pressure

• Excellent working knowledge of the Microsoft Office programmes including Excel and Word. Able to store and present information in a variety of formats (spreadsheets, graphs and charts)

• Knowledge of Capita Open Housing preferable but not essential

• Experience of managing a caseload of work that meets performance, quality levels and meets customer expectations

• Finance-related experience including experience of undertaking reconciliations

• Able to understand and articulate financial processes and requirements

• Ability to work to tight deadlines and provide quality work

• Well-developed interpersonal skills

• Relevant work experience is essential

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12016

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