Import Merchandiser

Full job description

• Free Parking ; Close to transport links
• Progression Opportunities

A great opportunity for Import Merchandiser to join a leading business in the Oldham area. With innovation, design, a global manufacturing & distribution network and high-profile brand partnerships, this company leads the way with on-trend and in demand consumer products.

Product area - stationery and bags for life, toys, home, pet, crafys, accessories & license collections

• Processing orders with our suppliers and following the order from start to finish
• Weekly video calls with suppliers to discuss running orders
• Updating customer critical path reports and sending out weekly
• Liaising with suppliers regarding artwork, samples, shipment images and invoices
• Confirming artwork and packaging with customers when relevant
• Working closely with the buying and sales teams regarding samples and delivery dates to ensure on time and in full deliveries
• Checking packaging specifications and working through customer manuals to highlight specific requirements on made to order products
• Managing customer accounts, monitoring shipment timelines and effectively communicating across the business including customer accounts, logistics and sales teams, to manage any changes, potential issues or delays
• Working with customers to provide exceptional service through effective and efficient communication at all times to meet expectations

• 3 years experience within merchandising - preferably with a variety of roles & responsibilities
• Strong communication skills - confident speaking to customers and suppliers
• Ability to establish, develop and maintain supplier and customer relationships with professionalism
• Good knowledge of Excel and Microsoft NAV preferable but not essential, as the successful candidate will receive full training of our computer systems
• Organisation and prioritisation skills, with a strong eye for detail and ability to manage workloads efficiently
• Highly motivated, proactive and eager to learn new products/customers.
• Proactive and solution driven individual who uses initiative and thrives on having responsibility and ownership Positive and committed person who loves a varied working day and is involved in many different categories throughout the business