Ifa Administrator

Reed Specialist Recruitment are proud to be representing a national IFA firm who have made a recent acquisition in Worthing, and need a new IFA Administrator support their high performing team of Advisers/Paraplanners. 

The successful applicant will attract a basic salary of up to £28,000 with added benefits, and the ability to work from home 2 days a week. 

The key responsibilities for the role are as follows -

• To obtain illustrations, key features and application forms from Platforms & Providers as required.
• Compile client meeting packs containing documentation such as, but not limited to, valuations, client agreement, fact find, risk questionnaire and profile for the Adviser to use at client meetings.
• To issue signed letters of authority to providers and obtain standard policy information.  Update client policy records on receipt of information on Intelligent Office.
• To accurately maintain client personal details and policy information and update on Intelligent Office.
• To prepare new business applications in accordance with the Company’s standard operating procedures
• Deal with and respond to written, telephone and electronic general enquiries for IFAs, colleagues, clients and providers.
• Provide clients with timely and accurate information and obtain any new business information and existing policy information from clients where required.
• Deal with any resulting fee and commission queries from the Finance Department
• To produce accurate, regular and ad-hoc client valuation schedules, and input into Intelligent Office.
• To arrange for amendments to encashment and withdrawal requests from existing client plans as instructed by the Adviser and inform the client by email where appropriate.  To update Intelligent Office client records with the amendments.
• To operate and manage an effective diary within Intelligent Office to ensure that all activities are planned for and carried out in a timely manner.
• To ensure that Advisers and the Operations Manager are informed of any client related events and issues in a timely manner.
• To provide cover and carry out duties for other Administrators in the team, in their absence.
• To report any compliance issues or suspected compliance breaches to the Compliance Manager as soon as they are made aware of them.
• To operate within and conform to the Company’s existing and continually developing operating systems and procedures and contribute to their further development where required, through participation in Procedural Workgroups.
• Projects - carry out projects as required by the business which may include the following key areas
  
  • Intelligent Office
  • Platforms / Providers
  • Investment Committee
  • New Business
• To carry out any other reasonable duties as requested by line management or directors.

Experience/Skills required for the role are as follows

• At least 2 years' Financial Services Administration experience
• Experienced using Intelligent Office (desirable)
• Computer literate in Microsoft Office and other applications
• Excellent communication skills both written and verbal
• Client centric in approach
• Organised and highly motivated
• Good levels Industry knowledge
• Good attention to detail
• Accurate data entry and record keeping skills
• Willingness to study towards professional qualifications (desirable but not essential)

If you are interested in this role, please click the link or email me directly at