IFA Administration Team Leader

Our Client is recruiting for an experienced IFA Administration Team Leader to join their team and lead the support function reporting into the Directorship team.

The ideal candidate should have experience in managing the workflow and development of staff at an IFA firm with particular experience skills in ‘IFA Administrator’.

Responsibilities will include but not be limited to:

• Handling and managing back office administration
• Managing Service Level Agreements
• Providing support and advice to customers and colleagues
• Leadership of a small team
• Promoting a pro-active customer service approach
• Working closely with software providers and other external stakeholders
• Building and maintaining excellent customer relationships
• Ensuring any issues are reported and managed in a timely manner

The successful candidate should be highly motivated, be able to work independently as well as part of a team and have excellent organisation, communication and problem solving skills.

Salary is Negotiable, depending on experience. If you feel you have the right skills and experience and would like to join an expanding company, please apply with your CV.