HR Support and Payroll Administrator (German Speaking)

People2.0 is a global provider of Employee of Record and Agency of Record Services, enabling organisations to hire people anywhere across the globe in a compliant and efficient manner. Supported by our private equity owner (TPG) we have embarked on an ambitious expansion across EMEA, purchasing 6 companies over the past 2 years.

We now have an exciting opportunity for a HR Support and Payroll Administrator to join the team in London.

Internally, your job title would be Contractor Care Specialist

Your Role as a HR Support and Payroll Administrator

The HR Support and Payroll Administrator will be primarily responsible for the day-to-day operations and support of workers across the DACH region. The key objectives of this role are to ensure Compliance and Customer Satisfaction. Once the worker is On-boarded and begins employment, the HR Support and Payroll Administrator is the main point of contact for the Worker and Client for any questions or queries relating to their engagement.

Your main responsibilities will include:

• Monitor and respond to internal and external queries promptly within SLAs - email and other. This will include liaising with relevant teams and individuals across the Region to enable prompt resolution of all queries.
• Ensuring that our systems are kept up to date and that data quality is maintained.
• Liaising with Clients and external accountants to manage Worker life-cycle including time tracking, managing absences, parental leave, sickness and performance issues.
• Manage termination of any workers to ensure that risk is kept to a minimum and terminations follow agreed process’.
• Research, understand and advise on country specific employment legislation including worker benefits whether optional or statutory.
• Monthly Payroll preparation - manage the Input monthly payroll & billing information into the systems to ensure that Workers are paid on-time and in accordance with their agreement.
• Build relationships with workers and clients to aid in long term employment satisfaction.
• Verification of New Hire Paperwork and support with visa/work permit applications where permitted.

What are the qualities that can help you thrive as a HR Support and Payroll Administrator?

Essential Experience:

• Fluent in English and German, French would also be a plus
• Exceptional customer service skills and demeanor. Passionate about providing excellent service to customers.
• Excellent verbal and written communication skills.
• A high level of attention to detail.
• Professional and engaging, with solid organisational and time management skills.

Desirable Experience:

• Regional labour leasing experience
• Knowledge and understanding of European labor laws. In particular experience in; Human Resources, Staffing Services, or Payroll Processing is valued.
• Other languages a plus.

In Return for joining us as HR Support and Payroll Administrator

At People2.0, we are dedicated to ensuring that every member of our team feels valued and a sense of belonging. That's why we provide an array of benefits, along with our internal commitment to all our colleagues.

• Salary up to £28,000 depending on experience
• Flexible working
• 5% company pension contribution after 3 months
• 25 days’ annual leave, plus bank holidays
• Access to private medical insurance

Next Steps

If you are interested in being considered for this opportunity, please apply with your CV highlighting your relevant skills in relation to the above criteria.

Regardless of the outcome of your application, all candidates will be contacted.

If your application is successful, Vicky from our talent team will reach out to you within three working days to guide you through the next steps.