HR Operations Process Owner

Job Title: HR Operations Process Owner

Duration: 12 months, extensions likely

Location: Warwick/Hybrid (as and when required in the office)

Salary: £500-£550 per day via Umbrella

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Our client, a leading company in the utilities industry, is seeking a talented and experienced HR Ops Process Owner to join their team. As the HR Operations Process Owner, you will play a pivotal role in leading and delivering end-to-end process improvements across our client's People Function landscape. This is a fantastic opportunity to make a significant impact on the company's efficiency, effectiveness, and control objectives.

Key Responsibilities:

• Lead the analysis of current practises within the HR Operations CoE and identify areas for improvement
• Develop and implement business process improvements, including changes in workflows, structures, and teams, to enhance company performance
• Support the People Digital Transformation by defining new global processes and reducing manual processing time
• Collaborate with key stakeholders to build proposals and business cases for improvement activity
• Act as a subject matter expert, driving change, continuous improvement, and innovation
• Maintain ongoing engagement with COEs, Product Managers, and Data Owners to identify improvement activities and solutions
• Apply continuous improvement practises to eliminate waste and optimise value streams
• Manage process improvement projects and workstreams, including budgets and project plans
• Track service improvement insights and leverage root cause analysis to embed improvement recommendations
• Regularly review HR policies to ensure legal compliance, employee experience, and inclusivity
• Document processes and associated material to ensure compliance and understanding across the workforce
• Communicate process changes and support transition activities from a change management perspective

Requirements:

• Proven experience in strategic thinking and problem-solving within organisational and behavioural challenges
• Demonstrated experience in designing and delivering process change management initiatives, ideally within HR
• Strong ability to continuously improve operational processes by applying continuous improvement practises
• Excellent interpersonal skills, with the ability to influence stakeholders at all levels of the organisation
• Client relationship skills with experience in a dynamic client environment
• Proficient in project management, including schedule, scope, issue, and risk management
• Data-driven mindset with the ability to analyse data and suggest process improvements
• Strong documentation, facilitation, and presentation skills

If you are a motivated and experienced HR professional looking to make a significant impact on process improvements within a leading utilities company, then we would love to hear from you.

Join our client's team and play a vital role in shaping their HR operations for future success. Apply now!

How to Apply:

To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered.

Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.

Pontoon is an equal opportunities employer and an employment consultancy.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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