HR Change Management Director

Posted 26 April by Pontoon

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Job Title: HR Change Management Director

Duration: 12 months, extensions likely

Location: Warwick or London/Hybrid (as and when required in the office)

Salary: £750-£800 per day via Umbrella

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Our client, a leading company in the utilities industry, is seeking a dynamic and experienced Change Management Director to join their team. As a senior change leader, you will play a vital role in driving large-scale transformation initiatives and shaping the future of the organisation. If you are passionate about driving change, have a deep understanding of change management principles, and enjoy working in a collaborative and inclusive environment, this role is perfect for you.

What you'll do:

  • Lead and oversee the business change management and readiness programmes, ensuring seamless transitions across the People Digital Transformation Programme and BAU activities.
  • Develop and deliver a comprehensive change proposition for the People Function, defining the vision and case for change.
  • Apply a structured change management approach and methodology for digital and technology-led change.
  • Coach, mentor, and manage the change team members, fostering a culture of growth and continuous improvement.
  • Shape and deliver internal communications, engagement, and stakeholder mapping plans to ensure clear visibility of the changes and desired outcomes.
  • Establish and maintain strong relationships across internal networks, collaborating with Business Partnering teams to support effective business readiness.
  • Conduct interviews, workshops, and analysis to understand current state and operational impacts, guiding the development of future-state solutions.
  • Collaborate with key stakeholders to address knowledge gaps, operational impacts, and readiness for adoption.
  • Design and create change impact assessments, personas, and user experience mapping to enhance the change journey.
  • Coordinate business change activities, providing clarity on ways of working and driving adoption among People Function colleagues.
  • Drive change governance forums and a change champion/network community to ensure effective collaboration and communication.
  • Support the development and delivery of education and training programmes for stakeholders impacted by the transformation.
  • Collaborate with Process and Product Owners to align educational collateral with technology design and outcome objectives.
  • Continuously measure and improve change management effectiveness, assessing user adoption and organisational benefits.


What we're looking for:

  • An inspiring and inclusive people leader who can role model and embed change within the team and across the organisation.
  • Bachelor's Degree in Business, Human Resources, or a relevant subject, or equivalent combination of education and experience.
  • Demonstrated experience leading change workstreams in large-scale, multiyear HR transformation programmes.
  • Detailed knowledge of shared services and centres of excellence operating environment.
  • Strong ability to lead, engage, and coach diverse teams across geographical boundaries.
  • Excellent communication and interpersonal skills, capable of articulating complex ideas and facilitating constructive conversations.
  • A track record of successfully enabling change at scale, utilising various delivery frameworks.
  • Expertise in consulting, guiding, and providing assurance in complex and ambiguous environments.
  • Strong human-centred change management skills, driving cultural and behavioural shifts.


Join our client's team and be part of their exciting transformation journey. Don't miss out on this fantastic opportunity to make a significant impact on an industry-leading organisation.

How to Apply:

To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered.

Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.

Pontoon is an equal opportunities employer and an employment consultancy.

Required skills

  • people
  • change
  • HR transformation

Reference: 52544173

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