Housing Services Manager

Avenues is a place where people smile, laugh and grow - and achieve extraordinary things.

We are well-respected by our professional stakeholders and loved by staff, families and people we support for the quality of what we do.

We do it all through our strong, positive and supportive culture, which flows through all our teams and services. We know that well-supported people support people well.

We have a fantastic opportunity for full-time Housing Services Manager to join our Property Services team.

You’ll be need to be willing to travel to our head office in Sidcup where you’ll be based and to visit services across all our operating areas therefore it is essential to hold a valid driving licence and have access to your own vehicle.

We offer great opportunities to balance work and home through our hybrid working model that enables home working and flexibility of working hours too.

In this role you will work with the Head of Property Services and wider teams to provide high quality accommodation and housing services that meet the needs of our customers which are delivered efficiently, effectively and safely.

• Responsible for delivery of housing management requirements across the group (repairs & maintenance services, rental recovery & tenancy management issues).
• Delivery of planned maintenance programme.
• Responsible for procurement and management of property maintenance contractors and services.
• Ensure that financial issues e.g. rental debt/invoicing issues are identified and resolved quickly.
• Establish and manage effective external relationships with Housing partners e.g. Local Authority.
• Ensure we meet statutory obligations for housing, including servicing and certification requirements for buildings & systems (e.g. fire/water/gas and electricity), and superior landlord requirements.
• Maintain/develop housing systems/processes, liaising with other departments to ensure they are efficient and meet organisational needs.
• Lead assessment of property costs for budget and rent setting process annually.

Please refer to the role profile for full requirements of experience, skills and knowledge needed to be considered for this role.

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don’t settle for okay, we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

Why join us?

We are committed to supporting our employees to achieve a good work-life balance and support flexible working including working from home.

Our head office is located in Sidcup, and we have other offices in Hampshire, Surrey, Suffolk, Shropshire, and Kent.

We encourage our central services employees to really get to know the organisation and to spend time visiting services, meeting people we support, their families and our support staff.

You’ll be part of an organisation that takes pride in its values at all levels, making sure the people we support are at the forefront of our decisions.

We value the differences that a diverse workforce brings and are committed to inclusivity and to employing and supporting a diverse workforce so we would love to hear from anyone who feels is able to take those opportunities to the next level.

As part of our commitment to the "Disability Confident Scheme", candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

Benefits:

• Flexible Working.
• 31 days holiday inclusive of bank holidays (pro-rata), increasing after to 2 years’ service and after 5 years’ service.
• Access to high quality training that supports your career development.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Contributory pension scheme with life assurance.
• Recommend a friend scheme.
• And more.