Housing Service Officer

Service Officer required for this organisation in London, to provide a front-line housing management service to residents in sheltered accommodation. A full time temporary role for approximately 3 months, working 08:30am-5pm Monday to Friday.

Please note: An Enhanced DBS certificate is required for this role and previous housing experience is a must.

The role:

• Viewing and tenancy sign ups
• Tenancy management and meetings
• Maintaining tenant records on our housing management system
• Offering signposting and referral support to external agencies
• Basic benefit and income maximization advice
• Weekly H&S checks - fire detection, emergency lighting etc as required at each scheme
• Weekly site H&S inspection
• Safeguarding referrals and reporting of accidents, incidents & near misses on site
• Tenant Welfare checks
• Liaising with external agencies to support tenancy sustainment
• Reporting of communal repairs, and dwelling repairs if the tenant needs assistance with this
• Liaison with colleagues to ensure the site is maintained to a safe and acceptable standard, e.g. reporting back on outstanding repairs, quality of cleaning & grounds maintenance etc

If you do not hear from a Consultant within 1 week of your application, then unfortunately, on this occasion, you have been unsuccessful.