Housing Options Officer

We are currently partnering with a Local Authority based in West Sussex and are recruiting on their behalf for a Housing Options/Homeless Officer role based in their Housing Options team.

Our client is seeking individuals passionate about delivering quality customer-centered services in response to an emerging area of demand. You'll be required to deal with large case loads (+50), ideally you'll be able to use Civica (Abitras/ H clic).

Day to day duties include:

• Delivering end-to-end housing options services, including processing homeless applications, providing advice, handling temporary accommodation placements, and discharging housing duty

• Providing comprehensive housing advice to prevent homelessness, enabling informed decisions and maximising housing utilisation across all tenures

• Implementing all aspects of statutory homelessness duties in accordance with relevant legislation and statutory duties

• Attendance at community drop-in events is a requirement of the role

This role is to start ASAP and you must have previous experience of making decision 184. Please note our client is recruiting for 3 positions, 2 positions are remote and 1 is hybrid.