Housing Officer

Do you have experience working in the Housing sector and delivering excellent customer service? If you enjoy being creative and problem-solving and have experience working in similar role, this would be a brilliant opportunity for you!

My client is looking for an experienced Housing Officer to join their innovative team!

Benefits:

• Weekly pay
• Collaborative working environment
• Possible long-term opportunities
• Mileage paid

Responsibilities:

• To be the main point of contact for all tenancy queries, requests and complaints
• ·Provide a regular presence in the community engaging with tenants and providing a safe community
• Manage all levels of tenancy arrears through regular engagement and support
• Proactively manage any antisocial behaviour with regular engagement with key stakeholders
• Identify any health and safety concerns faced by any tenants
• Listen to tenant and key stakeholder feedback and drive continuous improvement making suggestions for the benefit of tenants and future tenants
• Ensure community issues and information is regularly communicated and shared
• Maintain and update tenant records and key information

Skills and experience required:

• Strong interpersonal skills and ability to deal with sensitive issues
• Ability to work using your own initiative and as a part of a team
• Ability to work well under pressure
• Excellent MS Office skills
• Full UK Driving License

If you have experience working in a similar role and you would like to be considered for this fantastic opportunity, please APPLY today to be considered! I look forward to hearing from you soon!