Housing Choices Case Officer

Housing Choices Case Officer

Coalville - Hybrid

To prevent homelessness by giving comprehensive advice and assistance, covering the full range of housing options offered by the Council and other agencies to enable customers to find solutions to their housing issues. Where necessary undertake homelessness investigations, issue decisions and discharge the Council's homelessness duty in accordance with relevant legislation.

Key Responsibilities

Be proactive in the promotion of Housing Choices services & continually explore ways of promoting awareness of the service.

To monitor homeless households and take appropriate and timely action to minimise their stay in temporary accommodation.

To lead in a specialist area of housing advice e.g. domestic abuse, young people, private rented sector or welfare reform.

Undertake homelessness investigations, issue decisions and discharge duties in accordance with relevant legislation.

Liaise with internal and external partners to identify and develop housing options.

Person Requirements

Experience of working in housing advice/options, specifically homelessness prevention.

Knowledge of Housing Legislation, particularly relating to homelessness duties.