Homeless Accommodation and Support Matching Officer

Posted 9 April by Reed Business Support
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I am currently recruiting for an Accommodation & Support Matching Officer to work on behalf of a leading public sector organisation, within the homeless team.

This is a rewarding role where you are able to help vulnerable people of Sheffield who are homeless.

The role will be fully office based in the Sheffield City Centre.

The hours of work are Monday to Friday from 8.45am to 5.15pm (37 hours) and the hourly pay rate is £12.93 (PAYE).

Duties are varied and will include:

  • Matching homeless people with emergency accommodation such as hotels, hostels, supported accommodation etc
  • Liaising with vulnerable people and showing empath and understanding
  • Keeping in touch with hotels etc on current placements
  • Updating the system with dates and tenant details
  • Working as part of a supportive team

As the successful person in the role you will have the following skills/experience:

  • Be confident speaking on the phone to people who are vulnerable
  • Have good communication skills
  • Possess good IT skills
  • Have excellent accuracy and attention to detail
  • Be able to pick up new systems quickly
  • Have experience working in a busy, customer focused environment
  • Be confident with dealing with difficult customers

This could be a great way to get in to the housing sector and kick start your career in the public sector.

Please apply today for the chance of an immediate interview.

What Reed can offer you as a temporary employee:

  • A dedicated consultant who will act as your key point of contact during and between any bookings
  • Secure & online time sheet system which is quick and easy to use
  • A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure
  • A dedicated payroll team
  • Access to free training
  • •Access to discount club/ healthcare/ reed rewards
  • Pension /paid holiday scheme/ maternity benefits
  • Contacts for other Reed consultants and divisions
  • Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's

Reference: 52444919

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