Hire Controller

My client, based in Haddenham, is looking for a Hire Controller to join their team.

As Hire Coordinator you will be:

• Delivering an industry leading customer experience
• To manage incoming customer telephone and email enquiries, first point of call for customer’s making enquiries.
• Identifying the correct solution to the customers requirement with support from the technical department
• Creating, delivering, and following up on customer quotations completing all required paperwork and documentation
• To negotiate the commercial elements of the proposed solution with the customer by phone with a view to successfully securing the order
• To convert incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer
• To bring the customer to a positive decision securing the order and processing all the required paperwork and documentation for equipment and operators where required
• Creating customer contracts and coordinating delivery of the correct solution at the agreed time and date
• Maximizing fleet efficiency by allocating equipment, utilizing assets in other locations and arranging inter depot transfers
• Working closely with field sales to highlight and follow up on strong potential opportunities
• Managing several individually allocated key customers

The successful Hire Coordinator will ideally have:

• Hire controller / quoting experience
• Plant Hire industry experience
• Be efficient at high volume administration
• Have some internal sales and customer service knowledge
• Experience in order processing
• Confident communication skills
• Have the ability to work on different software systems with excellent time management skills.
• Experience of SAP/Insphire advantageous but not essential.

Company offers;

• Private Healthcare scheme
• Pension 4% Employee / 4% Employer
• Performance related bonus
• 24 days holiday + Bank Holidays

Working hours for the Hire Coordinator are Monday to Friday 8.30-17.30

Salary for this position is up to 27-30K depending on experience.