Hire Controller

Company - National Plant Hire Company

Job Title - Hire Controller

Location - Chester-Le-Street

Salary - £28-30k / annum (dependent upon experience)

Hours - 8.00am-5.30pm Monday to Thursday, 8.00am-5.00pm Friday

We have an exciting opportunity for a Hire Desk Controller to join the team of a national company that supplies specialist equipment to the construction and events industry.

Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company.

Experience within the hire industry isn't essential, and candidates with an office based customer service/ admin experience will be considered.

The main parts of the role include:

Role

• First point of contact for customer enquiries
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes
• Planning transport for deliveries and collections
• To proactively work jointly with all departments
• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
• Full training on product range will be given.

Required Skills:

• Experience in the hire industry is desirable but not essential.
• Excellent customer service and communication skills.
• Strong IT skills including MS packages.
• You must be reliable, enthusiastic, and well organised.
• The successful candidate will need to be self-motivated and proactive.