Hire Controller

We are delighted to be working in partnership with a highly successful client in Thame, who are recruiting for a Hire Controller to join their busy team.

Role: Hire Controller

Salary: £30,000

Hours: 8.30am – 5.30pm

Location: Thame

Benefits for a Hire Controller:

• 24 days holiday including bank holidays.
• Company Pensions Scheme
• Private Medical Insurance
• On site parking

Responsibilities of the Hire Controller:

• Delivering an industry leading customer experience
• To manage incoming customer telephone and email enquiries, first point of call for customer’s making enquiries.
• Identifying the correct solution to the customers requirement with support from the technical department
• Creating, delivering, and following up on customer quotations completing all required paperwork and documentation
• To negotiate the commercial elements of the proposed solution with the customer by phone with a view to successfully securing the order
• To convert incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer.
• To bring the customer to a positive decision securing the order and processing all the required paperwork and documentation for equipment and operators where required
• Creating customer contracts and coordinating delivery of the correct solution at the agreed time and date
• Working closely with field sales to highlight and follow up on strong potential opportunities.
• Managing several individually allocated key customers.

Requirements of the Hire Controller:

• Commercial awareness and negotiation skills
• Strong interpersonal skills and the ability to work independently and part of a team whilst taking initiative.
• Excellent attention to detail
• Excellent time management and organizational skills are a must for prioritising workload/tasks (sometimes within a short time frame).
• Very Good customer service skills
• Comfortable working on different software systems
• Quoting experience
• Knowledge or experience with SAP/Insphire

If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.

For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!