Highways Support Officer

Hampshire County Council are currently recruiting for a Highways Support Officer, you will be needed to assist with the day-to-day activities of the Planned Maintenance Team, to enable efficient running and delivery of the various planned maintenance programmes.

Planned Start Date: 2024-05-20
Role duration and typical hours: 6 months initially - Up to 37 hours / week
Work Location: Hybrid - Home & Winchester

Main Responsibilities

• Review and send scheme correspondence to County Councillors, Stakeholders and members of the general public, ensuring correct procedures and guidelines are followed.
• Raising work notices on internal systems to assist programme delivery.
• Liaise with colleagues, other Council Services and contractors to provide accurate programme information on scheme correspondence and internal systems.
• Respond to routine enquiries, both orally and in writing, on behalf of the Planned Maintenance team and the organisation where appropriate.
• Carry out searches to produce Utility plans for scheme designs, and Land Registry searches where applicable.
• Undertake routine administrative duties to help maintain the daily running of the Planned Maintenance team.
• Answering and transferring telephone calls, taking messages and raising enquiries when necessary.
• Management of central generic Outlook Inbox, ensuring emails are dealt with appropriately and efficiently.
• Raise Purchase Orders and carry out internal transfers using SAP.

Essential skills and knowledge

Previous general administrative experience.

* Good problem solving and attention to detail.

* Ability to identify and correct errors in written communications.

* Computer literate in the use of a variety of software for data handling and transmission.

* Effective communication skills at all levels.

* Ability to use own initiative, whilst working as a part of a team, supervising work where required.

* Commitment to customer service.

* Ability to plan work in advance and support team members.

* Ability to learn and willingness to train

For more information email

Connect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.