Helpdesk Administration Assistant

Posted 23 April by ESS Employment Ltd

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LOCATION: Yate

START DATE: ASAP

PAY: £26,329 per annum

Permanent

DAILY TIMES: Monday - Friday, 8.00am-5.00pm, x1 Saturday and x1 Sunday (in 5)

Vacancy - Helpdesk Administration Assistant

Our client a well-established local company are looking for a Helpdesk Administration Assistant to join their in-house call out team.

Duties include:

  • Effectively managing a high volume of calls
  • Providing accurate, valid, and complete information to clients and staff
  • Liaising with customers,
  • Processing client call outs
  • General helpdesk administration duties

The successful candidate will ideally possess the following attributes:

  • Strong customer focus
  • The ability to work on own initiative
  • An excellent telephone manner
  • The ability to work unsupervised

The benefits:

  • 25 days holiday per annum
  • Pension scheme
  • Healthcare cash plan
  • Profit pool scheme

To be considered for the role please email your cv at your earliest convenience

ESS EMPLOYMENT Ltd work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional and friendly approach to recruitment. S

Required skills

  • Communication Skills
  • Customer Service
  • Telephone Manner

Application questions

Do you have previous telephone based customer service experience?
Are you able to work some weekends?
Do you have strong IT skills?

Reference: 52520889

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