Health and Social Care at Home Trainer

JOB DESCRIPTION

TITLE:Recruitment and Training Lead

The objective of our Company is to provide care, of the highest quality, to those in need in their own homes. Compassion and respect for confidentiality, diversity and dignity are essential components of our service.

JOB SUMMARY

Maintain adequate levels of care staff to enable a safe delivery of services and allow for growth of the business. Deliver the Company Induction Training for new recruits. Support carers through to completion of the Care Certificate. Update the Company Training Plan ensuring all mandatory and specialist training needs are met; keep personnel and company records up to date.

The main duties of this post are:

• Liaising with the Lead Coordinator, keep relevant and up to date job adverts on the various job boards we subscribe to.

• Be creative in developing processes for staff recruitment.

• Respond to all carer applicants. Arrange and attend interviews. Plan and deliver induction training for successful applicants.

• Support new carers to achieve The Care Certificate standard within the 4 months of their probationary period. Observe them in the workplace, assess their capabilities and report your recommendations to the Registered Manager.

• Maintaining the Company Training Plan, ensuring that all personnel mandatory training is up to date and readily presentable for auditors.

• Booking the necessary courses with external training providers.

• Prepare resources required for the courses such as on-site training room and facilities, producing booklets, and photocopying of paperwork.

• Communicate with carers, rostering them onto training courses at times they are available, and posting confirmation letters.

• Producing certificates for completed courses in accordance with the training providers and filing them in the personnel folders.

• To be the first point of contact in relation to the training. This will include liaising with other carers/training providers/colleagues to ensure all staff receive relevant training.

This is not a comprehensive list of all the tasks which may be required of the post holder but is illustrative of the general nature and level of responsibility of the work to be undertaken.

PERSON SPECIFICATION

TRAINING AND RECRUITMENT ADMINISTRATOR

The required abilities and qualifications

Essential or Desirable

How these will be identified

Qualifications

• Educated to GCSE or equivalent standard in English and Maths in order to maintain accurate records.

• The Care Certificate

• NVQ Level 3 minimum

Essential

Essential

Essential

CV & Certificates

By R.M

External Trainer

Experience

• Experience of using a range of computer systems.

• Experience in a customer service environment involving communicating effectively with other professionals.

Essential

Essential

CV & Interview

CV

Knowledge/Skills/Abilities

Ability to -

• Demonstrate computer literacy skills in the use of information technology.

• Demonstrate excellent organisational skills with the ability to prioritise workload.

• Communicate effectively with a range of people.

Essential

Essential

Essential

CV and certificates

Interview and CV

Interview

Knowledge of:

.

• Data Protection Act

• The values of domiciliary care and the service that the company provides.

Essential

Desirable

Interview

Interview

Personal attributes and circumstances

• A positive friendly approach when communicating with others.

Essential

Evidenced throughout probationary period.

Interview