Head of Supplier Relationship Management

About Constellia

Constellia is an innovative, incredibly fast-growing company which is transforming the way our clients buy and manage a wide range of professional services, goods and works. We are a neutral vendor to the Public and Private Sectors - managing spend for over 150 organisations across the UK.

We run a dedicated Supplier Marketplace for our clients - of 2000 suppliers - ranging from specialist SMEs, boutique consultancies, all the way to the Big4 global consulting organisation.

From day one with us, you will be a key player in our inclusive and supportive fast-growing SME.?Working at Constellia can be fast paced; we are a diverse, hard-working team united by a drive to help each other in a fun and friendly way, celebrating our success as a team.

Job Purpose:

You will provide direct support to our clients with their sourcing requirements; through identification of suitable suppliers for their needs, developing supplier relationships, defining Constellia’s approach to the delivery of social value; identifying new suppliers to be onboarded onto Constellia’s marketplace and ensuring supplier performance and delivery is managed effectively. Leading a team of SRM specialists including administration of supplier contracts and relationships, onboarding and approach to social value and wider ESG, as well as developing relationships with suppliers to grow Constellia’s pipeline of sourcing projects and having suppliers drive revenue through Constellia as their preferred marketplace with their own clients.

Key Responsibilities:

Team Leadership:

• Lead, motivate and inspire a team of SRM specialists providing support and guidance on supplier related matters as required using a coaching and mentoring approach
• Set clear performance expectations and goals for the team and individuals
• Conduct regular team meetings to communicate updates and address concerns
• Develop a KPI dashboard and monitor team performance
• Foster a collaborative and positive working environment

Supplier Relationship Management:

• Targeted growth of Constellia marketplace to include supplier alignment to categories of spend we procure on behalf of our clients and relevant geographies
• Proactive relationship management of key suppliers who are like to be Constellia advocates or use Constellia’s NVMSP Frameworks as a preferred route to market.

• Key point of contact for all suppliers
• Design and implement Constellia’s approach to Social Value and ESG - including identifying and developing relationships with third parties (e.g. Spread a Smile, WhatImpact)
• Develop Supplier Onboarding and Marketing materials to attract suppliers to Constellia and enable them to recommend / develop Constellia as a route to market for their services into their existing and new clients
• Onboard suppliers to Constellia marketplace - ensuring they fully understand Constellia operational model
• Support Operations procurement operations in pre marketing supplier engagement and supplier shortlisting
• Supplier contract management on relevant SOWs
• Support Finance with Supplier payment queries as appropriate
• Drive a revenue stream from suppliers with clients where Constellia becomes a preferred "route to market"
• Develop a feedback/performance management process for suppliers
• Develop Constellia’s approach to supplier risk management
• Medium term - Build out a team to ensure all key relationships are managed (large supplier and SME’s) as Constellia continues to scale

• Attend monthly management meetings and deliver presentations on key performance indicators (KPIs) on supplier performance, marketplace development and ESG.

Skills, Knowledge & Experience

Essential

• Degree qualified (or equivalent) and /or CIPS Level 4 (minimum)
• Minimum 5 years procurement or supplier relationship management experience some of which will be gained in professional services
• Experience either in SRM or selling services to consultancy/professional services organisations
• Great interpersonal, written and presentation skills
• Ability to multitask, working at pace whilst maintaining focus on detail
• Ability to build and maintain effective working relationships with suppliers and stakeholders
• Commercially minded

Why Join Constellia:

• A salary that will put a smile on your face.
• Opportunity to lead transformative SRM and ESG/Social Value initiatives in a dynamic and innovative environment.
• Exposure to diverse clients, industries and cutting-edge technologies.
• Competitive compensation package and opportunities for professional growth and development.
• Collaborative and inclusive work culture focused on driving excellence in procurement practices.