Head of Regulated Services

At Adaptable Recruitment we have a fantastic opportunity for a Head of Regulated Services to join a well established Charity in the Liverpool area with a brilliant office environment plus a great culture.

Package: up to £42,000 DOE plus 5% car allowance - (9-5pm - 37.5 hours)
Holidays: 27 days + bank
Location: Liverpool- Fully Office based - Parking on site

Main Responsibilities to include:

• Supporting the Leadership Team in the delivery and development of high quality services achieved through the involvement of service users, staff and other stakeholders
• Providing Line Management support to members of the Operational Leadership Team
• Contributing to the wider thinking and planning of the organisation to ensure vision and objectives are embedded and achieved
• To support services and managers to embed a therapeutic approach
• Establishing, promoting and maintaining relationships with key stakeholders.
• Monitor and evaluate the quality of care provided across services

Specific Duties :

• Ensure services are compliant with CQC regulations and standards
• Oversee the implementation of policies and procedures to maintain compliance
• Prepare for and participate in CQC inspections and audits
• Implement quality improvement initiatives as needed
• Conduct regular reviews to ensure best practice standards are upheld
• Ensure that person-centered care is delivered to all service users
• Respond promptly to any concerns or complaints raised by clients or their families
• Promote a culture of dignity, respect, and empowerment
• Effective management and development of the Operational Leadership Team to ensure the delivery of the quality and financial objectives
• Ensure that company priorities and requirements are delivered to reflect - both within and outside the organisation - professional and exemplar services
• Lead on maintaining and building strong partnerships across the city
• Maintain effective communications with the central staff teams
• Ensure that the Quality Assessment Frameworks are continually monitored and sustained.
• Ensure adherence to health and safety legislative and regulatory requirements and YMCA policy standards
• Chairing relevant Operational meetings, conducting work reviews, identifying training needs and providing supervisions
• Lead disciplinary and grievance procedures when necessary.

Essential

• Experience of safeguarding
• Experience of working with adults with care and support needs
• Experience of working with people who use drugs and alcohol
• Proven track record of successful development of schemes and projects
• Experience of managing compliance

Desirable

• Experience of working within the field of homeless services
• Experience of working in the charitable sector

Benefits to include:

• 35 days annual leave including bank holidays per annum
• Paid Medicash support
• Birthday day off
• Charity day of your choice
• Well-being Hours
• Cycle To Work Scheme
• Refer a Friend Scheme
• Company Pension Scheme 4%
• Funded Training Opportunities