Head Of Pension & Investment Administration

We are delighted to be working in partnership with a highly successful and well-respected client in Henley on Thames, who are recruiting for Head of Pension & Investment Administrator to join their team.

The role requires a competent and experienced Administrator and Manager, who can oversee and manage the Team and the day-to-day administration of clients, as well as having the knowledge, expertise, and capability to resolve more complex issues, which will have been escalated.

Role: Head of Pension & Investment Administrator

Salary: £80,000

Hours: 9.00am – 5.00pm

Location: Henley on Thames

Benefits for a Head of Pension & Investment Administrator:

• 25 days per year plus bank holidays, increasing to 27 days after 5 years’ service.
• Pays and provides parking on all sites
• Dental Cover
• Pension Scheme
• Private Medical Scheme
• Life Assurance
• Non-Contractual Company bonus
• Cycle to Work Scheme
• Study Support

Responsibilities of the Head of Pension & Investment Administrator:

• To provide an efficient and consistent administration service to scheme members via the Team
• Ensuring high and accurate standards of work at all times by the individual and the Team
• Develop positive communication and working relationships with both clients and internal Advisers
• Identify and resolve problems that may arise with day-to-day work issues in the Department
• Responsible for the day to day running of the Department and work produced, with some liaison with Business Administration members in respect of policy documentation issues and processing of new business applications
• Ensure that accurate records, updates and responses to client queries, whether via telephone, email or in writing, are being actioned within the Team
• Liaising with clients and 3rd party companies over the telephone and in writing
• Management of pensioner payrolls, pension increases and ensure the annual notification of the lifetime allowance used is notified to pensioners in a timely manner
• Provide support and technical expertise in delivering ad-hoc client requests

Requirements of theHead of Pension & Investment Administrator:

• Must have experience within the Pensions Industry and especially with Money Purchase and SIPPs
• Should have a sound understanding of the operation and application of SIPPs.
• Good working knowledge of the concepts of HMRC rules and practice, and the wider regulatory obligations
• Proactively working towards increasing their technical knowledge of all aspects of the role, identify specific areas of weakness for further development
• Thorough understanding of the internal procedures in operations within the Department and how these interact within the overall organisation
• Able to work on own initiative as well as part of a team, whilst managing workloads
• Ability to work under pressure at times
• Excellent organisational skills
• Manage Junior members of the Team

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For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!