Graduate Account Manager

Posted 4 April by Nicholas Associates Group
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Graduate Account Manager

Bracknell, Berkshire

Up to £30 000

As Graduate account manager you will be working with an award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual.

THE ROLE:

As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients.

* Setting up new customer accounts, providing support via telephone and email.

* First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration.

* Managing and developing existing accounts.

* Providing 1:1 training to new end users.

* Ensuring queries are handled and resolved in a timely and professional manner.

YOU:

* Educated to a degree level

* Previous experience in a business environment.

* Fantastic communicator, focusing on providing the highest level of client satisfaction.

* Relish the challenge of working with major brands and technology clients.

* An outgoing personality, with a good sense of humour.

* Confident operating as a team player and autonomously.

* Comfortable with international travel.

WHAT YOU GET:

* up to £30 000 per annum

* Fantastic offices, based in a converted stately home set in parkland.

* Ongoing professional development

* Regular appraisals / salary review

* International travel and events

* 20 days holiday plus 8 public holidays

* Free Parking

* Pension Scheme

Reference: 52422334

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