GERMAN SPEAKING CUSTOMER SERVICE ADVISOR HYBRID WORKING

German / English Speaking Customer Support Consultant

Location: Ringwood, Hampshire (Hybrid Working)

Basic Salary: £24,960 - £28,360 (OTE)

Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)

This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.

Main Responsibilities:

• To answer the phone promptly and professionally when required.
• To respond to emails and live chat promptly and professionally.
• To work closely with the Team Leader to ensure client expectations are met.
• To display a professional manner to clients at all times, whether in person, by phone
  or in writing.
• To continually look for ways to improve performance.
• To be well organised, professional and reliable.
• To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
• To demonstrate a willingness to learn and have fun at work!

Skills and experience required:

• German and English written and verbal communication essential

• Excellent telephone manner
• Excellent numeracy and literacy
• Excellent customer service skills
• Good analytical, decision making and problem solving abilities
• Previous call centre/back office experience (desirable)

In return our client offers:

• A fun and sociable team environment working culture
• 50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
• Pension Scheme with Standard Life
• Life Insurance
• Eye test vouchers and discounts
• Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
• Involvement with local charities and fundraising days
• Campaign specific benefits including discounts, incentives and prizes
• Free car parking
• Cycle to work scheme

So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY!