German speaking Customer Account Coordinator

FRENCH SELECTION (FS)

German speaking Customer Account Coordinator
Location: Watford
Hybrid Working Available
Salary: circa £30,000 per annum plus benefits
Ref: 8124ACG

To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8124ACG

The Company:
A well-established and award winning company with international operations.

Main duties:
To be the point of contact for customers and maintain successful client relations.

The Role:
- To maintain long-lasting successful relations with customers to increase customer retention
- To address customer concerns and find solutions to increase satisfaction
- To work with internal departments and act as a liaison for the customer
- To make customer aware of product portfolio and identify opportunities for additional sales
- To monitor customer spending pattern and provide recommendations accordingly
- To contact dormant accounts and find solutions to encourage re-activation

The Candidate:
- Fluent in German (written and spoken) - Essential
- Previous experience in customer service and/or account management - Essential
- Proactive, confident and dynamic personality
- Patient and adaptable with excellent organisation
- Excellent communication skills and a team player
- IT literate

The Salary: circa £30,000 per annum plus benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.