General Manager - Leisure / Hospitality Background

If you have management experience within a serviced office, hospitality, leisure, or any site with a high degree of customer focus, this is a rare opportunity to join a unique business in an exciting period of growth. You will be responsible for all aspects of the business performance. You will become the face of the business and a passionate brand ambassador.

Success in this role is easily measured; Members are happy, the space is running efficiently, and growth/revenue targets are met. You will have a huge amount of autonomy and freedom to run the business.

This is a Monday - Friday position, salary up to £37,000 plus a quarterly bonus and benefits including 23 days annual leave plus bank holidays. There is excellent opportunity for career development as the business continues to grow.

Key Responsibilities

• Creating strategies to hit both revenue and profitability targets
• Report monthly on financial performance
• Marketing the space (e.g. events / digital / newsletters / PR / print)
• Establish partnerships and collaborations within the local professional community to strengthen network
• Ensure excellent levels of customer service
• Build strong relationships with customers and nurture any new enquiries
• Day to day running of the business, ensuring smooth and efficient operations
• Facilities, site management & supplier management

Key Requirements

• Sales and commercial experience, with a proven track record of success
• Exceptional people skills
• Entrepreneurial mindset
• Experience managing membership environments
• Facilities management or office management
• Proficiency using a range of office software - the ability to pick up new systems quickly

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.