General Manager Consumer Experience

Does the idea of spearheading the consumer experience at the renowned Bladnoch Distillery and Estate excite you?

We're on the hunt for a dedicated Manager who will ensure every visitor, whether they're tourists, High Net Worth collectors, or industry stakeholders, enjoys an unparalleled experience. If you thrive on creating unforgettable moments and are passionate about showcasing the essence of the brand, this could be the perfect role for you.

We're looking for:

• Proven experience in managing a consumer-focused environment.
• Strong commercial acumen with a track record of meeting and exceeding budgetary targets.
• Exceptional communication skills with the ability to convey brand narratives effectively.
• Strategic thinker capable of developing and executing marketing plans to drive visitor numbers and boost sales.
• Relationship builder adept at establishing partnerships and networks within the hospitality industry.
• Commitment to excellence in customer service and team leadership.
• Knowledge of legal and compliance requirements related to visitor attractions and retail operations.

You are:

• Passionate about delivering exceptional customer experiences.
• A creative problem-solver with a flair for innovation.
• Results-driven with a keen eye for detail.
• A collaborative leader who inspires and motivates your team.
• Dedicated to fostering community engagement and promoting local initiatives.
• Eager to contribute to the growth and success of Bladnoch Distillery and Estate.

The good stuff:

• Opportunities for career advancement within a dynamic and expanding organisation.
• Competitive salary and benefits package.
• Access to training and development programs to enhance your skills.
• Chance to immerse yourself in the vibrant whisky and tourism communities of Dumfries and Galloway.

Does this sound like you? Then we want to hear from you. Please get in touch today.