Fundraising & Events Officer

The National Rheumatoid Arthritis Society (NRAS) is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA).

Job Summary
The Events & Fundraising Officer is a vital part of the NRASfundraising team. The role is permanent and offers hybrid working.

Events
The post holder will be responsible for developing, growing and managing income generated through
Run for Charity, Treks, Adrenaline challenges and places that NRAS has bought in various events.
Stewarding all participants in challenge/marathon events through the
platforms JustGiving, Enthuse, Action Challenges, Ultra Challenge event and major event consoles.
Adding all relevant details for challenge/marathon events onto our CRM system Salesforce.

Fundraising
The post holder will be responsible for developing, growing and managing income generated through
a range of sources/campaigns including Christmas shop, cash appeals, lottery and gifts in Wills.
Sourcing case studies and copywriting for mailings, email communications and social media
promotion for each campaign/project.
Writing copy to improve and increase our marketing automation journeys for various Fundraising
elements including Gift Aid, Lottery and Regular Giving.
The Events & Fundraising Officer will be responsible for meeting or exceeding a range of fundraising
targets including income raised through third party giving (Give As You Live, The Giving Machine,
WeBuyBooks, Easyfundraising and Giveto) as well as with specific appeals, making a sustained
contribution toward existing and growing fundraising income year on year.
Working with and being a main point of contact for all external agencies for each campaign/project,
including the promotion of gifts in Wills.
Social media repository to be kept up-to-date with regularly scheduled social media promotion of all
Fundraising income streams.

Other Duties/Expectations
This role will be required to source case studies and stories, and write articles for the NRAS
membership magazine (for all campaigns/projects and challenge/marathon events).
Manage stock control of merchandise on Salesforce for Fundraising team. Source quotes and work
with external agencies for ordering of merchandise we send out for campaigns/projects (i.e window
stickers, t-shirts, medals).

Main Duties and Responsibilities
To achieve and where possible exceed agreed income targets, taking a lead and individual
responsibility for specific income channels.
To be responsible for planning, promoting, publicising and coordination of appeals that this role
is responsible for.
To ensure expenditure is kept within budget.
To provide exceptional supporter care, ensuring that donors are motivated, encouraged and
appreciated, and that relationships with donors are successfully maintained and developed in
the long-term.
To report and analyse income, expenditure and donor feedback, both positive or negative and
to respond to any complaints in line with the NRASfundraising complaints policy.
To ensure all payments are recorded on the charity database, Salesforce, creating reports for
the Chief Operating Officer and Director of Finance both monthly or when required.
To manage donor information in line with Data Protection.
To support the NRASfundraising team by achieving set targets which contribute to the overall
annual fundraising target set for the charity.
To be familiar with and comply with the Fundraising Code of Practice as defined and updated by
the Fundraising Regulator.

General
To participate in NRAS team training and contribute to team activities
To attend regular team meetings and individual catch-ups on a regular basis
To undertake any other duties as requested by a manager consistent with the role
To maintain confidentiality at all times and ensure respect for all other members of staff
To communicate effectively with all NRAS staff

Position in Organisation
The post holder will report to the Trusts and Giving Manager
The post holder will work closely with:
The Individual Giving Fundraiser
The Senior Trusts and Company Giving Fundraiser
Head Of Data

The post holder may also work with:
COO
Comms Team
Service Delivery Team
The Finance Assistant
Members of other teams within the organisation
External industry contacts
NRAS members and volunteers

Qualifications and Skills

Experience within fundraising
Experience working in the charitable sector
Experience working toward financial targets and with demonstrable outcomes
Experience developing a variety of income streams
Experience with data and finance
Experience managing donor relationships
Experience creating financial planning and reporting documents
Experience drafting social media, website and newsletter content
Excellent written and verbal communication skills
Proficient with Microsoft Word, Excel and PowerPoint
Proficient in data management

Desirable:
Excellent written and verbal communication skills
Proficient with Microsoft Word, Excel and PowerPoint
Proficient in data management

Personal circumstances and attributes:
Proactive approach to fundraising
Ability to manage competing deadlines and plan effectively
Full UK driving licence and car owner
Ability to work to tight time deadlines
Ability to work as part of a team and independently
Willingness to learn and develop new skills
Highly motivated and committed
Enthusiastic and the ability to motivate others

Other Duties
There may be the possibility of occasional travel within the UK and/or an overnight stay
There will be some out of hours working as will be necessary as part of the job for which the
time off in lieu policy will not apply
There will be some planned out of hours working, including late evening events and occasional
weekends for which time off in lieu will be given

Permanent role, hybrid with 2 days in the office per week at Maidenhead. (Location is rural so car driver preferable for ease of journey).