Fundraising and Engagement Assistant Apprenticeship

Fundraising and Engagement Assistant Apprenticeship
Warrington, UK
£23,114 per annum (SCP 4) progressing by increments to £23,893 per annum (SCP 6)

We are recruiting a Fundraising and Engagement Assistant Apprentice to provide outstanding data management, supporter care and assist the Corporate Fundraising Officer and wider fundraising team to support our income generation.

What you will do:

- Support the Fundraising Team to uphold a high quality supporter care with a view to retention and increased engagement.
- Efficiently and accurately process and reconcile all incoming donation information, received daily, weekly and monthly from multiple digital sources, onto our database and acknowledge these within agreed timescales.
- Analyse all online income and payroll giving income received, including but not exclusively from Charities Trust, CAF GYE, and Charitable giving, along with all event income.
- Ensure that all third party received income is recorded on Raisers Edge and produce accurate reports for corporate partners and internal stakeholders.
- Be the first point of contact for corporate supporters and manage and respond to queries.
- Record and update non-financial supporter information such as: communication preferences, research information and other personal information, in line with our Data Protection policy.
- Distribute all corporate parcels in a timely manner and manage the collection tins process, making sure everything is recorded accurately.

To be successful in this role, you will have:

- English and Maths GCSE (or equivalent) grade C or above.
- Previous experience providing dedicated administration support.
- Ability to handle sensitive information appropriately.
- Experience of working effectively within a team environment and assisting colleagues.
- Excellent verbal and written communication skills, including the ability to write reports.
- Ability to handle calls and enquiries from stakeholders, including people who may be vulnerable and/or bereaved, sensitively and appropriately.

Please visit the careers site for the full job description and person specification for the role.

The apprenticeship will be provided in partnership with The Juice Academy, an industry-led apprenticeship provider. They are partnered with Jane Montague Consultancy to deliver the 13 to 15 month Fundraiser Level 3 programme. Apprentices work on the job within a charity whilst receiving 20% off the job training from current industry experts. The training sessions are a hybrid of face-to-face learning (two optional in-person days) in Manchester, and virtual half-day classrooms via Zoom. Apprentices also receive the on-the-job training in the workplace. The final three months of the course will be the 'assessment period’, during which apprentices go through an End Point Assessment and are graded a pass, merit or distinction. Apprentices currently have a 94% distinction rate. The Juice Academy are part of the Apprentify Group, and development coaches support apprentices throughout the programme.

The qualification will include:
- Level 3 Fundraiser

Salary: £23,114 per annum (SCP 4), progressing by increments to £23,893 per annum (SCP 6)
Hours: 36 hours per week
Location: Warrington
Contract: 15-month fixed term contract with a view to be permanent after completion of apprenticeship
Benefits: You will receive 28 days’ annual leave, plus Bank Holidays (pro rata for part-time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 14th April 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

So, if you’d like to join us as a Fundraising and Engagement Assistant Apprentice, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.