Front House Receptionist

We are thrilled to offer you a unique chance to become a part of NHS Blood and Transplant (NHSBT) as Team Assistants, specifically in the role of Front House Receptionists. In collaboration with NHSBT, Reed is on the lookout for gifted individuals like yourself to join their team in Twickenham. If you possess outstanding interpersonal skills, a dedication to top-notch customer service, and a willingness to contribute to the crucial work of NHSBT, we invite you to apply for this position.

Position: Team Assistants (Front House Receptionist) Organisation: NHS Blood and Transplant (NHSBT) Location: Reading Salary: £11.67 to £12.45 per hour

Key Benefits:

• Comprehensive six-week paid training program to guarantee your success.
• Initial contract duration of six months with potential for extension.
• Chance for career advancement and growth within NHSBT.A welcoming and inclusive work atmosphere.

Key Responsibilities:

• Act as the initial contact point for visitors, patients, and staff, offering a friendly and professional welcome at the front house reception in Reading.
• Respond to and redirect phone calls, taking messages when needed and ensuring clear communication.
• Keep the reception area clean and organized, ensuring a positive experience for all.
• Offer administrative support to various teams, including calendar management, meeting arrangements, and assistance with general office tasks.
• Work with internal stakeholders to ensure smooth operations and efficient service delivery.
• Manage incoming and outgoing mail and packages, ensuring proper distribution and record-keeping.
• Keep accurate records and databases, ensuring data integrity and confidentiality.

Required Skills and Qualifications:

• Excellent interpersonal and communication skills, with the ability to effectively interact with individuals at all levels.
• Strong orientation towards customer service, with a friendly and approachable demeanor.
• Proficiency in computer systems, including Microsoft Office Suite and email applications.
• Outstanding organizational skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
• Attention to detail and accuracy in record-keeping and administrative tasks.
• Prior experience in receptionist or customer service roles is preferred.
• At Reed, we appreciate your professional development and success. With our extensive training and development opportunities, we are dedicated to helping you thrive in your career.

To apply for this exciting opportunity, please submit your updated CV. If you have any questions or need further information, please feel free to respond to this email. We are here to support you throughout the application process.

Thank you for considering this opportunity to join NHS Blood and Transplant in Reading. We value your interest in this role and look forward to receiving your application.