Field Service Engineer

Hexagon Recruitment are pleased to be recruiting for our prestigious client who are looking to add to their current Team a further Electrical Mechanical Field Service Engineer.

Salary and Benefits in more detail:

• Good Basic Salary £42,000 up to £44,000 pa
• Working Monday to Friday 8am to 4pm
• Daily/Weekly & Weekend Overtime payments
• Expensed Company Car, mobile phone, laptop
• Specialist tools
• Uniform, Buddy Up & Ongoing Training Where Required
• 25 days holidays plus 8 Bank Holidays
• Company Pension, Plus other Benefits
• Private Healthcare for you & Family members
• All UK & International travel is fully expensed

Key Responsibilities:

• Technical Support.  Remote support of customers via telephone and using remote support software to diagnose problems, identify user issues, monitor systems, and carry out configuration changes.
• Field Service.  Visiting sites to carry out planned preventative maintenance, corrective maintenance following a machine failure, installation of new equipment and installation of upgrades, working alone or as part of a team.
• Implementation/Training.  Providing excellent user software and hardware application training post installation using a defined training programme to ensure the customer has the skills to maximise productivity.
• Technical Sales Support.  Support of the sales process providing Technical expertise and input as and when required.

Required Qualifications and Experience:

• Minimum of 5 years’ experience in an industrial maintenance environment.
• Apprentice trained in an engineering discipline.
• Qualified in electrical engineering (preferably to HNC level)
• Preferably experience working as a field service engineer.

Required Capabilities:

• Electro/mechanical fault finding ability (electrical bias).
• Fault-finding skills on hydraulic and pneumatic applications.
• PLC fault-finding skills (interrogate plc and make minor alterations)
• Excellent communication Skills & Decision Making
• Planning and Organising & Reporting & Administration IT Skills
• Be Flexible to travel away from home (UK and International stay away)

Our client requires an up to date CV in order for you to be considered for the role, all interviews will be held at our clients UK Head Office located in Shropshire at an agreed time and date to be confirmed.