Export Services Co-Ordinator

Principle Duties Expert Services Co-ordinator

The role will primarily be to process small works from quoting to delivery to invoicing in a timely and efficient manner. Supporting the Expert Services Sales team with renewal and new maintenance contracts.

Primary responsibilities

• General administration of customer orders from initial receipt to final invoicing and filing

• Monitor Customers order system and act accordingly

• Raise sales quotations for any recommendations made by the engineers

• Process subsequent customer orders

• Co-ordinate and organise engineer visits to site

• Purchasing of stock and consumable equipment

• Liaise with sub-contractors where necessary

Secondary Responsibilities

Filing

Assist in answering the telephone for whole company.

Maintain the order list

Additional tasks as required in line with department/company strategic goals Key performance Indicators.

Meet Department annual operational targets Position in the organisation.

Reports to Expert Services Sales Manager

Education & background required.

Experience in customer service and sales administration/Order processing.

Attention to detail.

Good communication skills

Computer literate

Invoicing and purchasing

Data entry onto internal internet based database.