Export Co-ordinator

Title : Export Co-ordinator

Salary: £34,000 - £35,000

Benefits: Annual Bonus £2000-£3000,

WFH- 2 days a week

25 days holiday,

Pensions 8%,

Life insurance,

private healthcare

Location: Watford - need to drive, lots fo parking avaiable

What you want to know about this Client

• Highly reputable Global manufacturer renowned for their leading research and technology
• A corporate business with a family feel. A very well structured business with a positive culture and a sense of community across the team

Purpose of the role

• Process Customer Orders both International and UK ensuring timely delivery and compliant documentation
• Demanding role, that requires a methodical and detailed orientated administrator with freight experience

Responsibities

• Process both UK and international both

• Ensure timely preparation of shipments and raise all required documentation

• arrange shipment of goods through qualified forwarders

• Asses and raise credit notes

• First point of contact to overseas clients for all order enquiries and forecast

• Solve unforeseen issues in an efficient and compliant manner

• To liaise proactively with customers and sales staff in case of exceptions, ie if orders cannot be executed as planned.

• Maintain flawless documentation of orders and shipment documentation.

• Raise Customer Complaints/GDP Incidents and work with QA to investigate

Skills and Attributes

• Minimum up 3 years export experience outside the EU
• Knowledge of Customs legislation or strong understanding of freight forwarding
• Customer Centric with Great communication
• Impeccable attention to detail and ability to follow strict processes
• Excellent time management and ability to work well under pressure

Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find suitable candidates for this opportunity