Events & Office Administrator

Events & Office Administrator

9 Month FTC

Overview of the Role:

Join our client as an Events & Office Administrator in their fun and collaborative Head Office team based in Chiswick, West London (Hybrid: 3/2 Office/Home). This position entails a variety of responsibilities primarily centred around online event coordination, administration, and customer service to help ensure the smooth delivery of their online training courses.

Ideal Candidate:

• Minimum 2 years’ full-time employed experience working in training or events administration, or a similar role which required a high level of organisation, customer service, and administration.
• Minimum of 2 years’ full-time employed customer service work experience in an office-based role, adept in handling a high volume of calls and email communications with accuracy.
• Experience in generating weekly/monthly reports for management.
• Exceptional organisational abilities with a keen eye for detail and strong problem-solving skills.
• Proficient in using Microsoft Office, CRM systems and Zoom, with excellent written and verbal communication skills.
• Able to easily commute to Turnham Green, West London.
• Must be available immediately or within 1-2 weeks.

Benefits on Offer:

• Competitive salary package - £25-26k per annum
• Opportunities for professional development and free training events
• Vibrant team environment with regular company events
• Pleasant West London office location with modern facilities
• Supportive team culture promoting work-life balance

Key Responsibilities:

• Coordinate and set up online events, ensuring high-quality delivery and customer satisfaction.
• Serve as the primary contact for customers and stakeholders, managing relationships and communications effectively.
• Compile event reports to enhance future event planning and execution.
• Manage general office duties, including handling calls, emails, and other inquiries.
• Support the training team with the preparation and distribution of materials and manage participant attendance records.

Our Client:

Is indisputably at the forefront of coach training worldwide, they have trained over 100,000 people worldwide in the last 25 years. They are a fast-paced and innovative company; all staff are encouraged to contribute their ideas with ample recognition and are encouraged to grow and develop their roles/careers. Join them, and be part of a forward-thinking company that values collaboration, innovation, and the continuous growth of its employees.

If you are someone who loves variety and challenge, has a keen eye for detail, loves to provide great customer service, utilise your super organisational skills, and thrives in a buzzy team environment then this role would suit you! Apply today with an up-to-date CV.